Kylla Custom Rock Wear custom cloaks are made to order to your style specifications and sizing! Hand sewn and distressed out of the finest quality fabrics. Each piece is completely unique and handmade!! This listing is for a cloak or robe of similar complexity to the listings!
The photos in the listing are EXAMPLES ONLY - this price is for pieces of similar complexity.
HOW THIS WORKS:
1) BUY THIS LISTING
2) You are then placed in the CUSTOM ORDER QUEUE (we book approximately 3 months out on all custom pieces)!
3) We will EMAIL YOU to the email address YOU PLACED THE ORDER WITH at checkout within 24 hrs of ordering. If you do not hear from us, please check your spam folder or go ahead and email us at kyllacustomrockwear (at) gmail (dot) com with:
a) Specific DESIGN PREFERENCES - fabric colors/gimmick concepts/special requests/photos of examples you like. Look at other pieces we've made in the past in the CELEBRITY PORTFOLIO section of the website!
b) IMAGERY/logos- You must have professional print resolution graphic files for any images or text you want on the gear, we do not do graphic design work for you. This means if you want text or images on the gear- the image you send us via email needs to look just as you want it to look on the gear.
4) We will send you MEASURING CHARTS after you pay to get your sizing info. We can also make things to a standard size if you are easy to fit, or you can send us a garment in the mail to use as a sizing guide which will be returned with your custom piece if you don't wish to measure yourself.
5) When we finish your garment, we will send photos to you for your approval before shipping!
TERMS/FAQ on Custom Pieces:
We book APPROXIMATELY 3 months in advance on all Custom Shop orders. If you need your order by a specific event deadline please let us know when placing the order and we can usually accomodate it as long as it's not sooner than our 3 month lead time. Rush orders are only rarely available but please contact us if necessary- prior clients have priority on rush order availability. International orders will need to allow shipping lead time on deadlines or pay for expedited shipping. Deadlines must be communicated at time of order.
We do not do overstudding/overblinging (aka put thousands of studs or rhinestones on the piece, but we will put a few consistent with the level of detail on our other work)!
We will not copy another designer's work, nor a previous client's piece, unless for a tribute act/cosplay purpose.
Custom orders and deposits are non-refundable and non-returnable, as we purchase materials and reserve your time slot in the schedule at the time of ordering. We cannot resell your custom order. Alterations and changes are however allowed with constraints depending on the original design requests. Change requests in conflict with or in addition to original requests will incur charges or be refused. We cannot guarantee fit if we have not done an in-person fitting, however one sizing alteration is included for only the cost of return shipping. We get all patches/logos/graphics printed by a 3rd party service, so please send print resolution images and be specific about size and placement, as print image changes are not possible after we have placed the order.
All custom pieces are HAND WASH ONLY/HANG DRY. Improper care like washing machines and dry cleaning will void your warranty, however repair can be made for a fee. See our CARE AND MEASURING section for instructions.